FAQ

Small print. Big heart.

We remember. We send. You stay connected.

Everything you might want to know before setting it once and celebrating forever.

How does Life Cards work?+

Add the people who matter, choose the occasions worth remembering, and activate Never Forget™. We print, address and post beautiful cards on your behalf — every year, automatically.

What is Never Forget™?+

Never Forget™ is a single setting that remembers every occasion, every year. No re-doing, no annual reminders, no missed birthdays. Set it once — remember always.

Can I cancel anytime?+

Yes. There's no long-term commitment. You can pause or cancel your subscription from your account settings at any time.

Do unused card credits roll over?+

Yes. Any card credits you don't use in a given month roll over so you never lose what you've paid for.

Can businesses use Life Cards?+

Absolutely. Life Cards for Business helps estate agents, restaurants, hairdressers, dentists, gyms and more send branded birthday, thank-you, promotional and QR-code cards to customers — automatically.

How do free trials work?+

New customers can claim their first month free by entering a promo code or scanning a partner QR at signup. No card details required until your trial ends.

Can I preview a card before it's sent?+

Yes. We'll notify you a few days before send so you can tweak the message or swap the design. If you do nothing, the card ships automatically.

Do you ship internationally?+

Yes. Life Cards ships worldwide so distance never becomes a reason to forget someone.

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